By Cristy Lohmeier, customer experience manager at Network Health
Originally published on 1/21/2021 at 9:00 a.m.
It’s easy to think of the Network Health mission of building healthy and strong Wisconsin communities as simply a guiding principle for the way the organization approaches health and health insurance. At the core of that mission, however, is the acknowledgment that Network Health is working to improve the communities in which its members and employees live.
One of the ways leadership at Network Health has built these healthy and strong communities is by working hard to create and cultivate a positive working environment for the nearly 500 people who work at Network Health.
Additionally, creating experiences with every point of contact that allow health plan members to feel that same degree of respect and value has been a central focus of Network Health leadership in extending the company’s mission.
The National Business Research Institute (NBRI) has recognized Network Health for its work with its Circle of Excellence accolade. This award signifies organizations that go above and beyond in their level of care and consideration for both employees and members.
“We know the experience at Network Health is unlike any other health plan. This award showcases everything we do every day to take care of our employees and our customers, who are our neighbors, friends and family,” said Penny Ransom, Network Health’s Chief Administrative Officer.
Ranked on a relative scale, organizations that earn the Circle of Excellence award must be in the 75th percentile or higher of the NBRI ClearPath Benchmarking Database and they must also see an improvement of five or more benchmarking percentiles in Total Company score over the previous survey.
For those who work at Network Health and those who are members of the health plan, this prestigious award likely comes at no surprise. For those outside the organization’s base of employees or members, however, this award is a stern rebuke to the conventional wisdom that a local health plan doesn’t have the resources to make for an enjoyable employment or membership experience.
The award sets the stage for another decade of exceptional employee and member experiences and will help attract and retain the talent responsible for its reception.
Interested in joining the award-winning team at Network Health? Click here to search current job openings. Interested in learning more about your membership options with Network Health? Contact us today.
>>> CONTACT US <<<