Network Health 2024 Medicare Advantage PPO plans are rated 5 out of 5 stars by Medicare. Learn more.

Employer Plans

Employer Resources

We want to ensure you get the most out of your company’s health insurance. This page contains resources and forms to manage your health plan. If you have additional questions, reach out to your Network Health Client Manager for one-on-one assistance or call our local customer service team at 800-826-0940.

For more resources for your employees, see Member Resources.

Employer Sign In

Employer Guides

Employee Plan Changes

COVID-19 Public Health Emergency Update

As part of the COVID-19 Public Health Emergency (PHE), Network Health has been temporarily covering all COVID-19 vaccines, tests and treatments at no cost share. On January 30, 2023, the Biden Administration announced the PHE will end on May 11, 2023. This means as of May 12, 2023, Network Health plans will no longer cover COVID-19 tests and treatments at no cost share. Network Health will continue to cover COVID-19 vaccines received at in-network providers at no cost share. Employer groups may access a letter to be sent to employees regarding this information here.
The Wisconsin Department of Health and Human Services is offering free over-the-counter testing kits. Each month, each Wisconsin household is eligible for one free test kit containing five rapid antigen COVID-19 tests. You can request your free monthly test kit by visiting

Navigating Medicare

Your employees approaching age 65 may have questions about Medicare options. Let us help. Our experts can come to your office and share Network Health's Navigating Medicare program. We have the tools and resources to educate your employees.

Who Do I Call?

Your dedicated Network Health client manager is your first point of contact for any questions about your plan.

If your client manager is unavailable, reach out to the following departments for general assistance.

Call our customer service team at 800-826-0940 for:  

  • Coordination of benefits
  • Personal doctor changes
  • Claims issues
  • Ordering duplicate ID cards
  • Employees out of the service area
  • Dependent coverage
  • Questions about coverage ending
    (termination dates)
  • Duplicate member packets
  • Name changes
  • Address changes

Call our enrollment team at 877-549-8793 for: 

  • Eligibility questions 
    • Adds, deletes and changes
    • Late enrollee questions
    • Reinstatement issues
    • Address changes
  • HIPAA certificates
  • Name changes
  • Address changes
  • New business/renewals
    • ID cards
    • New member packets
  • Billing issues
  • Electronic Fund Transfer issues
  • Billing reconciliation 

Call our finance team at 920-720-1350, Option 3 for:

  • Billing issues
  • Electronic Fund Transfer issues
  • Billing reconciliation

Call our sales team at 800-276-8004 for:

  • Rate questions
  • Group supplies
    • Enrollment packets
    • Enrollment forms
  • Administrative materials
    • Administration guides
    • Certificate of Coverage
    • Renewals

Network Health
1570 Midway Place
Menasha, WI 54952
Mon., Wed.-Fri.: 8 a.m. to 5 p.m.
Tuesday: 8 a.m. to 4 p.m.

COVID-19 Information for Network Health Members