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Provider Resources

Claims Policies and Procedures

Network Health’s goal is to process all claims at initial submission. Before we can process a claim, however, it must be a “clean” or complete claim submission. If any of the necessary information is missing from the claim, we will not be able to process your claim in a timely fashion.

To facilitate the timely processing of your claims, please follow the claims procedures and polices provided here. 

Mail claims to: Network Health, P.O. Box 568, Menasha, WI 54952

Network Health claims procedures are intended as a general reference resource and are not intended to address every aspect of a reimbursement situation. Network Health uses reasonable discretion interpreting and applying these procedures to services being delivered. The claims procedures are not intended to cover all topics and issues related to reimbursement for services rendered to Network Health members/participants.

The claims procedures are property of Network Health and unauthorized copying, use and distribution are strictly prohibited. Network Health reserves the right to terminate, change, suspend or discontinue any claims procedures at anytime without notice. Changes in these claims procedures will be made effective when posted on this site. The claim procedures are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.


Network Health
1570 Midway Place
Menasha, WI 54952
Mon., Wed.-Fri.: 8 a.m. to 5 p.m.
Tuesday: 8 a.m. to 4 p.m.