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Terms of Use

Agreement and Terms

Our websites, mobile applications or other electronic platforms owned or operated by Network Health or any affiliate (collectively referred to as the “NH System”) are managed by Network Health Plan, Network Health Insurance Corporation and Network Health Administrative Services, LLC (collectively referred to as “Network Health” or “NH”). All uses of the NH system are subject to these Terms of Use.

Please read these Terms of Use carefully before accessing or using any part of the NH system. By accessing or using the NH system, you agree that you have read, understand and agree to be bound by these Terms of Use, as amended from time to time, as well as our Website Privacy Statement and Notice of Privacy Practices, which are by reference hereby incorporated into these Terms of Use. Network Health may revise and update these Terms of Use with or without notice at any time. Your continued use of the NH System means that you accept and agree to the revised Terms of Use. By using the NH System, you acknowledge and agree that your activity on the NH system is subject to monitoring by NH, and that we may use the results of such monitoring, subject to applicable law. In addition, at any time, we may change, remove or add content available through the NH System. If you do not wish to agree to these Terms of Use, your sole and exclusive remedy is to discontinue using all parts of the NH System.

Use of the NH System

You agree not to use the NH System in any way not allowed by these Terms of Use, including, but not limited to, the following.

  • You agree not to misrepresent your identity or assume the identity of another person or organization  
  • You agree not to knowingly provide us with false information.
  • You agree not to take action intended to interfere with the operation of the NH System.
  • You agree not to access or attempt to access any part of the NH System which you have not been explicitly granted access.
  • You agree not to share any password for the NH System assigned to or created by you with any third parties.
  • You agree to comply with all applicable laws and regulations while using the NH System.
  • You represent and warrant that you are at least 13 years of age, and that if you are between 13 and 18 years of age, a parent and/or guardian agrees to these Terms of Use on your behalf.

Copyright/Use of Content

The entire contents of NH System (including all information, software, text, displays, images and audio) and the design, selection and arrangement thereof, are proprietary to Network Health or its licensors and are protected by United States and international laws regarding copyrights, trademarks, trade secrets and other proprietary rights. You are authorized only to use the content on the NH System for personal use. You may not copy, modify, create derivative works of, publicly display or perform, republish, store, transmit or distribute any of the material on the NH System without the prior written consent of Network Health, except to: (a) store copies of such materials temporarily in random access memory (RAM), (b) store files that are automatically cached by your web browser for display enhancement purposes and (c) print a reasonable number of copies of content for your personal use; provided in each case that you do not alter or remove any copyright or other proprietary notices included in such materials. Neither the title nor any intellectual property rights to any information or material on the NHP System are transferred to you or any other entity, but remain with Network Health or the applicable owner of such content. Except as expressly authorized by Network Health in writing, you may not reproduce, sell or exploit for any commercial purposes (a) any part of the NH System, (b) access to the NH System or (c) use of the NH System or of any services or materials available through it. 


All part of the NH System owned and operated by NH are the trademarks and service marks of Network Health. All other trademarks, service marks and logos used in the NH System are the trademarks, service marks or logos of their respective owners. Nothing on the NH System should be construed as granting any license or right to use any trademark, service mark or logo displayed on NH System, without the express written permission of Network Health or the third party that may own the trademark, service mark or logo.

Medical Information on the NH System

The information and content contained on the NH System is never intended to be a substitute for or to be relied on for professional medical advice, diagnosis or treatment. The information you obtain might be inappropriate for your own situation or might be misinterpreted. Network Health assumes no responsibility for how you use the information you obtain from the NH System. If you think you may be experiencing a medical emergency, immediately call your doctor or 911. None of the applications available through the NH System are a substitute for emergency or urgent contact with your doctor. You should never change or stop any course of treatment prescribed by your doctor without first consulting him or her. NH does not guarantee that the information on the NH System will be suitable for your needs. For advice about your own situation, ask your doctor.

Limitation of Liability

NH does not assume any liability for the materials, content and opinions provided on, or available through, the NH System. NH is not liable for injury or damages resulting from use of the NH System. In no event will NH or its employees, licensors or contractors be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, the NH System, its content, any services provided on or through the NH System or any linked site, including any direct, indirect, incidental, special, consequential, exemplary or punitive damages, including, but not limited to, personal injury/wrongful death, lost profits or damages resulting from lost data or delay, interruption in service, viruses, deletion of files or electronic communications, or errors, omissions or other inaccuracies in content, whether or not there is negligence by NH and whether or not NH or its affiliates has been advised of the possibility of any such damages.

No Warranties



You agree to indemnify, defend and hold harmless NH and NH System-Related parties, including employees, affiliates, third-party information providers, licensors and others involved in providing our websites, mobile applications and electronic platforms, from and against any and all liabilities, expenses, damages and costs, including reasonable attorney's fees, arising from any violation by you of this Terms of Use or your use of the NH System or any of its products, services or content.

Privacy and Protection of Private Health Information (PHI)

Please see our Notice of Privacy Practices and Website Privacy Statement for more information about the protection of your health information. Network Health’s use of your personal information collected from these websites and your responsibilities in connection with protecting your privacy are described in our Notice of Privacy Practices and Website Privacy Statement which are incorporated by reference into these Terms of Use.

Messages and Comments

All messages, comments, suggestions or other information posted by you to public areas of the NH System are for internal use by Network Health or its business partners and will become Network Health's property. You agree that all intellectual property rights are transferred to Network Health. You understand that any postings to publicly available portions of our websites are non-confidential for all purposes. You are so

In addition, any such content posted publicly by others is only the opinion of the poster, is no substitute for your own research, and should not be relied upon for any purpose. You are solely responsible for the content you post and agree not to post any content:

  • which is profane, defamatory, obscene, indecent, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory, or otherwise objectionable; or
  • the transmission of which could violate, or facilitate the violation of, any applicable law, regulation, or intellectual property rights.

NH is not responsible for messages posted publicly by others. At any time, we may, but are not obligated to, remove any and all content that we determine violates these Terms of Use or is otherwise harmful to us, our customers, or any third party.

Links to Other Websites

The NH System may contain links to other websites. Network Health is not responsible for and does not endorse the content, products or services of any third-party websites. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such websites.

Contacting Network Health

Please contact us if you become aware of any content that may infringe the copyright of a third party or that you believe to be in violation of these Terms of Use.


These Terms of Use shall be governed in all respects by and construed in accordance with the laws of the State of Wisconsin, USA, without regard to its conflicts of law principles. These Terms of Use, as they may be amended from time to time, completely and exclusively state the agreement between you and Network Health with respect to these websites, and no other terms that may have been communicated to you orally or in any other manner shall have any force or effect. Any cause of action you may have with respect to these websites must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Network Health 's failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not constitute a waiver of the provision. Exclusive jurisdiction over any cause of action arising out of these Terms of Use or your use of these websites shall be in the state or federal courts located in Wisconsin. You agree to submit to the jurisdiction of such courts. If any part of these Terms of Use is unenforceable, the unenforceable part shall be construed to reflect, as nearly as possible, the original intentions of the parties. The other provisions of these Terms of Use shall remain in full force and effect.

Network Health
1570 Midway Place
Menasha, WI 54952
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Tuesday: 8 a.m. to 4 p.m.

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